High impact organizations intentionally create a culture of courage. These elite organizations are unafraid of employees who think boldly. In fact, they thrive on a workforce that is unafraid to speak up and question norms. Organizations that can create a culture of courage are the innovators. In contrast, mediocre organizations, rely on a select few…
The leadership system is defined as a systematic understanding of leadership that comprehensively designs how key organizational resources interact to achieve a desirable purpose.
Two broad assumptions form the foundation for modern workforce engagement strategies. First, workforce engagement is the responsibility of every employee. They should come to work excited to give their best. If they don’t, remediation is required. The second assumption is that workforce engagement is the leader’s responsibility, and it is up to her to design…
Leadership principles and values have been a subject for discussion since Aristotle. Every writer has their top ten leadership principles and values considered essential for effective leadership. However, the real question is not what they are, but do they mean anything? In the heat of competitive battle, do leadership principles and values get in the…
Forward thinking organizations are realizing that a great customer experience is dependent upon a great workforce experience. But who is responsible?
It is time to think about love in the same breath with leadership. It is word we don’t use too often, especially in a fast passed technology driven, competitive market. Yet when leaders of world class organizations speak of love, it is time we start paying attention.
There is no conflict between the morality of taking care of workers and expecting high stakeholder value. In fact, taking care of the workforce drives stakeholder value. Excellence combines both the moral argument of care for people and the economic driver of stakeholder value
Private organizations have much they could learn from the military. Everyday, the armed forces take ordinary young men and women and turn them into leaders. It is a routine and we can all learn much by their process and example.
Forward thinking companies are beginning to think about the employee experience. After all, it is the employees that create the customer experience, right?
