Category: Organizational Leadership

Leadership: It’s A System, Not a Person

We worship at the altar of personally driven leadership. My last Amazon search listed 197,000 books on leadership, virtually everyone approaching leadership as the characteristics of the individual. Annually, we spend approximately $40Billion in leadership development. Yet there is not a shred of evidence there is any measurable organizational impact. Training is disconnected from organizational…

Why Lean Does Not Work – It’s the System!

I had been invited to facilitate a lean workshop with a large state agency. The division had been hammered during the recession with massive layoffs, forced retirements, huge loss of institutional knowledge but with little reduction in workload. So, for four days I met with 18 front line managers and workers to document their processes,…