
Innovation is seldom a light bulb moment of genius. Usually, it is a collaborative process of sharing ideas.
Someone famously said, “what gets measured gets done.” If this is true, then every organization should have a process for measuring its system of leadership. Since leaders are primarily responsible for the employee experience, this should be a significant opportunity for analysis. In a well-written article published by Deloitte Insights (June 20, 2019) by the…